The full picture of running a facility.

Clinical management is the foundation. Acredia Add-ons extend the platform into the operational areas that sit alongside it: admissions and enquiry management, family communication, the physical environment, and AI-assisted documentation intelligence. Each one is built into the same environment your clinical team already uses, not a separate product to integrate and maintain.
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CRM

Resident enquiry management, waitlist tracking, and admissions coordination, connected to your clinical system from day one. Acredia CRM is also the only CRM in the category that generates resident and representative agreements directly from admissions data, the step a commercial CRM cannot do.

Family Connect

Structured communication between facility staff and residents' families: updates, care notifications, and engagement tools built into the platform your team already uses. When a family member asks what happened last Tuesday, the answer is documented and ready.

Facility Operations

Maintenance management, asset registers, contractor coordination, and facility risk reporting, integrated with incident reporting in Core. A maintenance issue logged by a care worker on the floor reaches the facilities manager directly and links to the hazard register your quality team relies on.

Acredia Intelligence

Documentation intelligence built into the platform: reading across what your team already writes, checking it for completeness, and organising it for the right person. Hosted entirely in Australia, with no third-party AI vendor access to your data. Four specific capabilities designed to support clinical staff, never to replace clinical judgment.
Are Add-ons included in Core or purchased separately?

Add-ons are purchased separately from Core. Core is the clinical management foundation every Acredia facility runs on. Each add-on extends the platform into an additional operational area, so you choose the capability that fits your facility’s needs. 

Do Add-ons work with our existing Core setup?

Yes. Every Add-on is built to integrate directly with Core. Resident data, clinical records, and compliance information are shared across the platform from one record. 

Can we add capabilities after we go live on Core?

Yes. Add-ons can be introduced at any point after Core go-live. Acredia’s implementation team can advise on sequencing, whether you embed Core fully before expanding or activate add-ons concurrently with the initial rollout. 

Is there a bundle or discount for multiple Add-ons?

Pricing for multiple add-ons is structured to reflect the combination you need. Contact the Acredia team for a configuration specific to your facility. 

Not sure which add-ons fit your facility?
We'll help you work out what makes sense for your setup.

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