Aged Care Reporting Compliance: When the Submitted Report and the Source Data Are Not the Same Document

A quality report was submitted on time. The figures came from the clinical management system. The board received them, approved them, and they went to government within the statutory timeframe.  Fourteen weeks later, an ACQSC surveyor asked one question: where is the source record for this figure?  The provider could not answer. Not because the data was wrong....

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