Clinical governance, built into every shift.

Acredia Core structures every clinical record as evidence from the moment it is entered, so when the ACQSC asks for proof of Standard 5 compliance, the answer is already in the system. There is no reconciliation step at audit time. The documentation is the evidence.
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Three Areas. One Connected System.

Core is not three products running side by side. Clinical documentation, quality management, and operational reporting share the same data layer. A progress note written by a care worker at 2am is visible to the DON's dashboard by 6am, feeds into the quality register by shift end, and is available in an ACQSC evidence pack the moment it is requested. There is no double handling, no manual export, and no version of events that exists in one system but not another.

Clinical

An assessor reviewing a pressure injury record wants to see that a risk was identified, a care plan was updated, and the intervention was documented against that plan. In Acredia, these are the same record, not three separate entries in three separate places.

Every clinical record in Acredia is structured to generate evidence, not just store it. Resident assessments link directly to care plans. Care plan updates flow through to progress notes and handover. SIRS incident documentation is built into the clinical workflow, so when an incident is recorded, the record is already structured for mandatory reporting. Your clinical team completes one task, not two.

Care Direct is Acredia's mobile app for care staff. Using NFC tags, QR codes, or Bluetooth beacons, Care Direct opens the relevant resident profile instantly and enables real-time progress notes, care minute capture, and task completion without returning to a shared desktop. Notes written in Care Direct feed directly into the clinical record in Core, in real time.
  • Resident assessments and care plans

  • Progress notes and clinical observations 

  • Medication administration records 

  • SIRS incident documentation and reporting 

  • Wound management records 

  • Allied health referrals and notes 

  • Clinical handover and shift summaries 

  • AN-ACC assessment support 

  • Care Direct mobile app: point-of-care documentation via NFC, QR, or Bluetooth 

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Quality

The seven Strengthened Aged Care Quality Standards require providers to demonstrate outcomes, not just intent. Acredia structures your compliance data so that evidence exists at the point of care, in the format an auditor needs it, ready whenever a review is scheduled.


Quality registers, audit tools, and indicator tracking are built around the Standards themselves. When your quality manager runs a Standard 3 evidence pack, the system produces documentation from the clinical workflows your team uses every day. The evidence is current because the documentation is current.
  • Compliance registers across all seven Strengthened Standards 

  • QI Program quality indicator collection and reporting

  • Internal audit tools and corrective action tracking 

  • Customisable registers for risk, incidents, and governance 

  • Evidence pack generation for ACQSC review 

  • Policy and procedure register 

  • Continuous improvement tracking 

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Dashboards and Reporting

The information a Director of Nursing needs at 7am is visible the moment they open the system. This could be which residents have outstanding care plan reviews, whether night shift completed all required observations, which incidents were documented in the last 24 hours; Acredia's operational and clinical dashboards give managers real-time visibility across the facility, without manual compilation and without yesterday's data standing in for today's decisions.

For multi-site providers, the same visibility extends across facilities. A CEO reviewing compliance posture across three sites sees one consolidated view, current and structured for the board pack they need to produce next week.
  • Real-time clinical and operational dashboards 

  • Care plan compliance and review tracking 

  • Incident and SIRS reporting summaries 

  • AN-ACC care minute tracking 

  • Quality indicator performance against QI Program benchmarks 

  • Multi-site consolidated reporting 

  • Board-ready reporting outputs 

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Does Core replace our existing clinical documentation system entirely?

Yes. Core is designed to be your primary clinical management environment. Assessments, care plans, progress notes, incident documentation, and quality registers all sit inside Core, working from one shared record. 

What does the ACQSC see when they audit a facility running Acredia?

They see evidence packs generated directly from the clinical records your team creates during normal operations. Standard-specific documentation, incident trails, quality indicator data, and care plan histories are all producible from the system. What you show an auditor is what your team has been documenting every day. 

How does Core handle SIRS reporting obligations?

SIRS incident documentation is built into the Core clinical workflow. When an incident is recorded, the record is structured for both immediate and priority notification requirements from the point of entry. The documentation your clinical staff complete is the SIRS record. 

Can we customise registers and audit tools to match our existing quality framework?

Yes. Registers, audit tools, and corrective action workflows are configurable within Core. The platform’s structure is built around the Strengthened Standards, and the specific registers, categories, and review cycles can be configured to match your facility’s approach. 

Does the multi-site dashboard require separate licences per facility?

Multi-site visibility is available within a single Acredia environment. Contact the Acredia team for pricing and configuration details specific to your provider structure.

Want to see what your audit evidence looks like before the auditor asks for it?

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