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Flyers & Articles

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Care Direct Flyer Image

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Case Studies

Acredia Carinya Lodge Case Study

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Guides

Acredia: Guide for residential aged care, meeting the strengthened quality standards

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Videos

Signature Care Case Study

Care Direct Demonstration

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Latest News

The Photograph That Could Not Speak for the Wound
13Apr
The Photograph That Could Not Speak for the Wound
The photograph existed. That is the point most facilities do not initially register when they encounter a wound documentation complaint. The images were taken. The assessing nurse photographed the wound at each scheduled assessment. The photographs show what the clinical team observed. The wound management was not the problem. The wound management documentation aged care evidentiary standard, however, is a different and...
When the Record Cannot Answer the Question
6Apr
When the Record Cannot Answer the Question
The complaint arrived eight months after the incident. A fractured hip following a fall, SIRS-reportable, disclosure conducted the following morning by the clinical manager. By any clinical standard, the conversation had been handled well: thorough, compassionate, appropriate. The progress note confirmed that disclosure had been conducted and that the family had been informed.  The complaint alleged the family had been told the fall was unwitnessed....
The Observation Record That Could Not Answer the Question
30Mar
The Observation Record That Could Not Answer the Question
There is a specific moment in post-fall documentation assembly when a clinical manager encounters a problem the observation log cannot solve. The log is present. The entries are complete. The clinical descriptions are accurate. The care team conducted the rounds. And the timestamps cluster in a way that reveals, to anyone who knows what to look for, that...
What Your Medication Records Can Show, and What They Cannot Prove
23Mar
What Your Medication Records Can Show, and What They Cannot Prove
Medication administration is the most legally scrutinised clinical domain in residential aged care. When an adverse event occurs, when a regulator investigates, or when a coroner examines the circumstances preceding a resident death, the medication administration record is the primary document under review. Most providers are confident in that record. Most have not tested it against the...
The Question the Ageing Australia AI Panel Finally Answered
16Mar
The Question the Ageing Australia AI Panel Finally Answered
The aged care sector has been circling a particular question for some time without quite landing on it. The question is not whether AI has value in aged care, because that conversation has been settled, at least in principle. The question is what a provider actually needs to have in place before AI governance is possible, and...
When the Condition Changed and Nobody Documented It: The Observation Gap in Aged Care
9Mar
When the Condition Changed and Nobody Documented It: The Observation Gap in Aged Care
The clinical observation aged care documentation challenge that most residential providers are managing sits in the gap between formal quarterly care plan reviews. Staff observe condition changes daily. They notice repositioning resistance developing over a fortnight, oral intake declining across a week, behavioural shifts that two or three carers identify independently on separate shifts. The observations are clinically sound, and in the majority of...

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